General terms and conditions of sale
Article 1 – These general conditions of sale cover reservations for stays in the following “Gîtes de France” labeled lodgings: Gîte du Couchant (G-11252), Gîte du Levant (G-11317), Gîte du Midi (G-11351) , Gîte des Silves (G-26174) and Maison de Moustiers (G-32238); rented by SARL Le Vieil Aiglun, Le Vieil Aiglun, F-04510 Aiglun (the owner) and rented by the tenant whose contact details are mentioned in the contract or when booking online.
Article 2 – Duration of the stay: The rental is concluded for a fixed period and the tenant may not under any circumstances claim any right to remain in the premises at the end of the stay.
Article 3 – Conclusion of the contract: The booking is confirmed:
• Once the tenant has sent the owner a deposit of 25% of the total amount of the price of the stay as well as a signed copy of the contract, before the date indicated in the contract (by e-mail to [email protected] or by post to the following address: SARL Le Vieil Aiglun, Le Vieil Aiglun, F-04510 Aiglun (France)).
• Or at the end of the online booking procedure.
The rental can in no case benefit, even partially, to third parties, natural or legal persons, except with the written agreement of the owner. Any violation of this last paragraph would be likely to result in the immediate termination of the stay at the expense of the customer, the price of the stay remaining definitively acquired by the owner.
Article 4 – Cancellation by the client:
Any cancellation can be notified by e-mail to the owner by email to [email protected] If there is no response by e-mail from the owner within 24 hours, the cancellation must also be notified by registered letter to the following address: SARL Le Vieil Aiglun, Le Vieil Aiglun, F-04510 Aiglun (France).
A) cancellation before arrival at the premises:
The deposit remains with the owner. The latter may request the balance of the amount of the stay, if the cancellation occurs less than 30 days before the scheduled date of entry into the premises.
If the client does not appear within 24 hours of the arrival date indicated on the contract or specified when booking online, the agreement becomes void and the renter can dispose of his lodging. The deposit also remains with the owner who will request the balance of the stay.
B) If the stay is shortened, the price of the stay remains with the owner. There will be no refund.
Article 5 – Cancellation by the owner: The owner pays the tenant all of the sums paid, as well as compensation equal to that which the tenant would have borne if the cancellation had been made by him on that date.
Article 6 – Arrival: The tenant must arrive on the day and at the time mentioned on the contract or specified when booking online. In case of late or delayed arrival, the tenant must notify the owner.
Article 7 – Payment of the balance: The balance of the price of the stay is paid upon entering the premises.
Article 8 – Inventory: An inventory may be drawn up jointly and signed by the tenant and the owner or his representative on arrival and departure from the gîte. If established, the inventory constitutes the reference in the event of a dispute concerning the inventory. The responsibility of the tenant remains engaged even when no inventory has been established.
The state of cleanliness of the gîte upon arrival of the tenant is assumed to be perfect. In the event of a finding of imperfection, the tenant will notify the owner as soon as possible, and in any case no later than 24 hours after entering the premises. The cleaning of the premises is the responsibility of the tenant during the stay and before his departure. The tenant can call on the cleaning service at the end of the stay, subject to payment of the amount indicated in the contract or when booking online. When wishing to benefit, the tenant must order the cleaning service at least 48 hours before departure. By using the cleaning service, the tenant is not exempt from his obligation to return the gîte in a correct state of cleanliness, the dishes must be done and put away, the bins must be emptied.
Article 9 – Security deposit or deposit: On arrival of the tenant, a security deposit may be requested by the owner. After the contradictory establishment of the inventory of fixtures, this deposit is returned, minus the cost of restoring the premises if damage is observed.
In the event of early departure (prior to the time mentioned on the contract or specified when booking online) preventing the inventory on the day of the customer’s departure, the security deposit is returned by the owner within a period not exceeding one week.
The possible absence of a security deposit does not exempt the tenant from his responsibilities concerning damage/losses caused by him.
Article 10 – Use of the premises: The tenant must ensure the peaceful use of the gîte and make use of it in accordance with the destination of the premises. Any party or event organization is strictly prohibited.
Access to the gîte, its surroundings and common areas is strictly reserved for the occupants of the gîte listed in the contract or in the online reservation.
Article 11 – Capacity: All reservations are made for a specific number of people. If the number of people exceeds the capacity, the owner can refuse the additional persons. If the number of people exceeds the number indicated in the contract or when booking online without exceeding the accommodation capacity of the lodging, an additional price must be paid by the tenant. Any modification or breach of the contract will be considered on the initiative of the tenant.
Article 12 – Animals: Pets are not allowed in the gîtes. In case of non-compliance with this clause by the tenant, theowner can refuse access to the premises for animals. In this case, any modification or breach of the agreement will be considered on the initiative of the tenant.
Article 13 – Insurance: The tenant is responsible for all damage arising from his act. He must be insured by an insurance covering personal liability valid for holiday rentals. When the tenant does not have such insurance, he can take out one from Cabinet Albinet, 5 cité Trévise, F-75009 Paris, France, Phone : +33 – 1 48018450 or directly online at the following website https://www.albinet.fr/fr/assurance-voyage/assurance-annulation-sejour-10000/?a=641789
Article 14 – Payment of additional costs: At the end of the stay, the tenant must pay the amount of tourist taxes, cleaning service if necessary and any charges to the owner.
Article 15 – Disputes: Any complaint relating to the inventory of fixtures must be submitted to the Departmental Antenna of Gîtes de France ([email protected] – + 33- (0) 4 92 31 30 40 ) within 3 days of entering the premises. Any other complaint must be sent to them as soon as possible, by letter.
In the event of persistent disagreement, disputes may be submitted to the quality service of the Federation Nationale des Gîtes de France et du Tourisme Vert, which will endeavor to find an amicable agreement. FEDERATION NATIONALE DES GITES DE FRANCE ET DU TOURISME VERT – 56 rue Saint Lazare – 75009 Paris.